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Again, your satisfaction is
guaranteed here. The utmost care and attention is given to your order to ensure
your delivery perfectly. In
dealing with highly perishable products, if in case anything go wrong, you bring
up a concern or complaint, we will always listen and resolve the issue as quick
as possible. Our customer service staff are trained to respond to concerns and
can decide on an appropriate course of action for you on the spot.
Refund:
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If the order is canceled by
the customer 48 hours before the delivery date, customer will get full
refund.
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If the order is canceled by
the customer 36 hours before the delivery date, customer will get refund of
50% of the total amount.
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If the order is canceled by
the customer less than 24 hours before the delivery date, no refund will be
made.
Return & Replace:
If customer not satisfied with item for any
reason, item may be replaced if recipient can send back the item as delivered
within 3 working days, but cannot be refunded.
We will surely replace the item if you can inform us within 24 hours upon
delivery of your items if :
- Faulty items.
- Items damaged in transit
Items cannot be exchanged with any other item.
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